Zohair is a business operations and customer success professional with more than 17 years of experience.
He has worked for and with Fortune 500 companies such as American Express, Philip Morris International, and Samsung.
He managed the operations of a contact center with 200+ people and the operations of two different software houses. He was also a part of the launch team that brought Uber to Pakistan.
Now, for the past 2 years, he’s been a Happiness Engineer at Automattic.